Shipping policy

Delivery Times

The Build Brand LLC (“BUILD”) currently ships in the USA only. We are not a shipping carrier, and thus we rely on the carriers below for shipping on behalf of our online store:

- USPS Domestic (US): estimated of 3-7 business days.

- UPS Domestic (US): estimated of 3-5 business days.

This is an estimation provided by the carriers and is not a guarantee. Therefore, the transit times may be shorter or longer based on several logistical factors such as weather, work force shortage or strikes, order volume surge due to holidays, etc.

Below, you will find estimated lead times (Fulfillment + Transit) This is to help ensure Our Clients know what to expect at the time of purchase:

- USPS Domestic (US): 5-9 business days approx.

- UPS Domestic (US): 5-7 business days approx.

Fulfillment 

Our U.S. based fulfillment center is located at:

1615 Lakes Pkwy, Suite C, Lawrenceville, GA 30043 USA

The center fulfills orders Monday-Friday, between 8am to 2pm, with the exception of the following US Federal holidays:

a. New Year’s Day.

b. Independence Day.

c. Labor Day.

d. Thanksgiving Day.

e. Christmas Day.

The fulfillment cut-off time is 2 pm EST for all orders with less than 20 units. Orders will be processed within 2 business days. Under exceptional circumstances, this lead time could be extended with or without previous and formal notice. Delivery done by the carriers to your customer’s addresses occurs Monday-Saturday via USPS, UPS, Global Post, and UPS Worldwide.

Tracking

Once BUILD receives an order, as part of our fulfillment process, we create and print the shipping label to start the order preparation. Once this shipping label is created and printed, you will receive an automated email with tracking information. This is an automated process. For all shipping methods, once the order ships, the tracking number will update automatically through the carrier's website and not through BUILD.

Last update 6-1-2025